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Frequently Asked Questions

  • How are you going to manage winter 2020 during the Covid19 pandemic?

    • A really important question and we have you covered in detail here with our Covid19 policy

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  • How long does a fitting take?

    • Most boot fittings take around 2 - 3 hours. Including assessment, ski orthotic manufacture, boot modifications and manufacture of custom liners.
       

  • How much is a full custom ski boot?

    • A full custom boot consists of ski orthotics, shell and custom liners. Most boots hover around $1700.00 depending on the shell and liner selection. A third of this can be claimed on your private health insurance.
       

  • What can I claim on my health insurance?

    • The initial assessment and ski orthotics are eligible for private health insurance rebates. The amount covers depends on individual cover.
       

  • How can I check if my health insurance covers me?

    • We utilise the following podiatry item numbers in our assessment and treatments. You can contact your health insurance provider and they can discuss what you are covered for.

      • F004 Comprehensive initial assessment

      • F118 Biomechanical assessment

      • F301 Negative cast for orthotics

      • F223 Orthotic device (same day using modern technology)

      • F221 Orthotic device (standard)
         

  • What ski boot shells do you stock?

    • We stock shells from Tecnica, Nordica, Dalbello and K2.
       

  • Why do you only sell custom liners?

    • We aim for the highest quality fit for all our clients. Custom liners offer the best, most accurate fit possible. They also last longer and provide better performance.
       

  • How long does it take to wear in a ski boot?

    • In most cases a well fit boot should have all issues resolved after 5 days of skiing. On occasion it can take longer.
       

  • Is everyone at Ortho Ski a podiatrist?

    • Not everyone 😊 some of us are just good looking. About half our staff are podiatrists and the other half are highly experienced boot fitters. A seasoned boot fitter brings an invaluable wealth of knowledge about skiing and ski boots to the table. We all work together to get you in the best boot you have ever been in.
       

  • Can I wear my everyday orthotics in my ski boots?

    • We don’t recommend it. Ski orthotics have a different shape and are slightly softer than orthotics for general wear. They are designed to work in a ski boot while skiing, not in a jogger or walking shoe while walking. A general orthotic can be quite uncomfortable in a ski boot.

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Got anymore questions? Just send us an email here.

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