Winter 2020 is looking mighty different to any we've seen before, and as such we will be doing things differently. The safety of our clients and staff is paramount, so we are taking our infection control policy mighty seriously. 

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The Covid19 pandemic is changing the way we manage infection control within Ortho Ski clinics. It is a droplet transmissible infection, therefore contact and droplet transmission precautions will be taken for all clients, as many people with this virus are asymptomatic, to lower the risk of transmission within our clinics. We are taking all these precautions to reduce risk to all our clients and staff, as safety is paramount. As such we expect our clients to take it seriously to and request you comply with the following guidelines within our clinic/stores.

 

The following steps will be taken:

• Face masks are to be worn for the duration of appointments by both client and clinician, as appointments last for well-over the risk period of 15 minutes. Clients may bring their own mask or purchase a disposable one from Ortho Ski for $3.

• If anyone is showing signs of infection as described by the Australian Department of Health, they will be rescheduled and not treated that day. Symptoms include:

  • fever

  • respiratory symptoms

    • coughing

    • sore throat

    • shortness of breath

  • Other symptoms can include runny nose, headache, muscle or joint pains, nausea, diarrhoea, vomiting, loss of sense of smell, altered sense of taste, loss of appetite and fatigue.

• Only two clients may be in the on-mountain clinics/shops at any time, therefore appointments are required to ensure 4sqm per person

• Hands should be cleansed by all clients with alcohol-rub hand sanitiser prior to entering clinic/shop

• Clinicians will follow the 5 moments of hand hygiene . Alcohol hand rub can be used a maximum of 5 times in a row before soap and water washing is required. Soap and water wash must be done between all clients.

• Clinic layout will provide maximum possible space between clients – more than 1.5m between clients.

• Appropriate PPE is to be used by clinicians. It is not to be worn outside of the treatment areas (eg. remove prior to going into workshop – exception of face mask)

• Clients’ feet and lower legs are to be cleansed with chlorhex and placed in a new, clean, sock prior to trying boots on. New socks will be issued as part of the regular assessment fee - no extra charge.

• All surfaces and equipment will be cleansed and disinfected between clients with a 2-step clean.

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If you have any questions about our policy and guidelines, please don't hesitate to get in contact with us boots@orthoski.com.au

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